Most of today's computers are so soundly built that the hardware should work flawlessly for about a decade if you use reasonable care and a decent line transient supressor (both 120 VAC power and dial-up phone line), you use reasonable care in inserting and removing disks, CDs, connectors, etc, your computer's environment is reasonably clean, and your hard drive is on a level and steady surface. Yet, many people today when they experience a computer problem erroneously believe that the problem is due to some kind of expensive hardware failure. Simply because your system fails on you, locks up, won't turn ON, won't boot, won't shut down, spontaneously boots or shuts down, won't access peripherals, and is giving you fatal error blue screens left and right seldom means that your system has a hardware failure. While hardware failures do still occur, we have found that more than 70% of the computer problems we have run into in recent years were purely software in nature, only about 10% were purely hardware in nature (e.g. hard drive failure), and about 20% were mixed.
While powerful computers are not that expensive these days, your major investment into your computer system is not the computer system itself, but the many other computer programs, hardware, program settings and procedures you laboriously got your system to work with, as well the 100s or perhaps even 1,000s of data files that you have laboriously stored on it. Toss out your $2,000 computer, and you may be tossing out $10,000+ in your cost, time and trouble you personally invested into YOUR SYSTEM to try to get it to work the way you want it to work. Just consider how much time and trouble you waste each time you format your hard drive because you are being driven nuts by failures and slow downs, and you know of no other effective way to get rid of the increasing swarm of problems - time and trouble wasted in reinstalling all of your programs, files, drivers, etc., followed by making changing in Windows so that the computer displays and operates the way you like most. Formatting a hard drive is really a last resort solution. Many seemingly impossible to solve problems can actually be solved without having to reformat your hard drive. To prove it to you, we've created this webpage on a 10-year old Windows 98SE system that averaged about 6 hours/day on the Internet for 10+ years and does much of our email - that we have never had to format even once in those 10+ years or replace a hard drive - that has never run out of memory, and that has never been in any shop but ours! And more than likely, our dinosaur Win98SE system both boots faster and runs faster than your WinXP Home, WinXP Pro, Win2000, Windows Vista, and Windows 7 computer system. The point is, a properly maintained computer can last you for many years.
We personally enjoy the challenge of repairing, installing, modifying, upgrading and updating computer systems, and do such a good job at it - since the 1980s to today. You really should consider letting us tackle your computer problems and needs. Life is too short, and if you don't really understand what you are doing, you can flail around for days, weeks and even months dealing with computer problems robbing you of your computer's capabilities, your time to be more productive, and your time to be with your family and friends. Recall when you were back in high school or college, and you had a difficult math problem to solve, you neither had a clue on how to solve it nor 10 years to try to figure it out. What did you do back then? More than likely, you turned to the class math geek to help you out. There is no shame in not being an expert at everything. You might be among the finest doctors, dentists, attorneys, mechanics, carpenters, electricians, plumbers, artists, real estate agents, insurance agents, or whatever. We don't know enough to do surgeries, install dental crowns, make a difficult car repair, roof a house, or paint a beautiful sunset. Instead, we turn to others, like yourself, to do the things we are not highly competent at and you are. And at no loss of self-esteem to us.
Or you may know a lot about computers, but you are making so much money or having so much fun doing something else or you are involved in something else that has a greater demand for you time, you don't want to or can't afford to spend your time with working on your computer. Or you lack the specific knowledge, tools, equipment, software and/or facilities to do computer repair jobs. Consider what your time is really worth, then decide accordingly. Certainly, you didn't become prosperous because of a lack of prioritization expertise.
You will find below a list of things that can go wrong with computer systems. We provide you this list so that we can focus onto YOUR PARTICULAR NEEDS like a laser beam while we focus on your computer. The last time you brought your ailing computer into a repair shop, did they ask you all of these questions? More than likely, all you got to provide them was a brief description. Just what kind of a job are they going to do for you trying to fix and optimize YOUR COMPUTER FOR YOUR NEEDS if they can't even bother to ask you in detail what specific problems you are experiencing (unless both of you have psychic powers)? Some charge big bucks for absolutely minimal servicing! And how much do they care about the privacy of your data? See below regarding how much we care.
In addition, if your service requires the repair or tune-up of your system, we will also include a special manual for YOU on what we recommend for you to do to keep your system in good working condition over the long term, including recommended software (largely freeware or shareware you can obtain elsewhere) that either you can later install on your system without us or we can do it for you as part of the service you have contracted for.
To summarize, when you have a difficult computer problem, clearly it makes sense to turn to us computer geeks at Consumertronics.net to help you out. We are in business in New Mexico for 30+ years. We want to do a good job for you. Even if all you need is just a computer tune-up now and then, we will gladly accommodate you there also.
WHY SHOULD I PAY ANYONE TO SERVICE MY COMPUTER WHEN I CAN GET MY AUNT MILDRED FROM WACO TO SERVICE IT FOR ME FOR FREE?: For starters, you might ask your Aunt Mildred just how endearing it is to her to do a lot of free high-tech work for family members. Certainly, if she can and will do the job for you for free, you don't need us. Unfortunately, most people either don't have an Aunt Mildred, or if they do, she is not anxiously waiting on her porch for them to deposit their broken high tech gear there.
WHO ARE YOU?: My name is John J. Williams, MSEE. I am the Head Geek here at Consumertronics.net. I do electronics engineering, and high tech and security writing and publishing. I design, repair, modify, install, update, and upgrade electronic and computer hardware and software for 30+ years now. Our team at Consumertronics.net is devoted to doing a great job for YOU!
YOU DO FOR ME?: (1) We can repair your computer hardware and software.
(2) We can recover your critical data locked up on your hard drive. (3) We
can install, modify, update and upgrade your software and hardware. (4) We
can clean up the garbage, computer infections and adware/spyware that have
accumulated on your computer for years. (5) We can modify and repair your
computer Registry using special software that automates this process and/or
manually, as required. In short, we can almost always return your system with
at least some improvement in its speed, efficiency and/or reliability, while
much more protecting your privacy than ever before. When we are done with
your system, all we will charge you is our $50 nonrefundable system evaluation
fee, plus our current hourly rates for the hours (below) we devoted to that
part of our service that improved your system, plus $10/hr for that part of
our service that did not improve your system, plus the total cost of whatever
hardware and software, if any, we've installed on your system to try to improve
it, plus the S/H involved in returning your system to you; and we will return
your system to you with whatever improvements we were able to make on your
system, if any.
Because we keep good notes on what significant findings and changes we have made, and we make frequent backups and printouts as we can, to whatever extent we need to restore your computer to a previous state because a change has created some serious problem or has not significantly improved computer system function, we usually can restore your computer quickly, safely and completely. Wherever you bring your computer to be serviced - make sure that you tell them that you require that they make a detailed log with backups and-or printouts of all significant findings and changes they make regarding your system.
Servicing computers is usually a complex endeavor because numerous pieces of hardware, software, the operating system, the Internet and other networks interact and interrelate to each other in very complex and changing ways, usually in which some of the software and/or hardware are incompatible, buggy, or infected or otherwise damaged. Even a Microsoft update can cause your computer to fail. Even the best doctor who understands a medical condition very well cannot always solve it. When you make changes in a computer to try to improve it, the end result is not always predictable. The same change successfully done in 100 previous systems, will not always succeed in the 101st system as no two systems are exactly alike. But just as doctors are sworn to not cause harm to you, we will never do anything that we know is intentionally harmful to your computer, its data or your computer privacy. Please also note that if you wish to install/modify/upgrade/update your computer hardware or software and your system currently suffers from a known problem or defect, you should most certainly have us repair the problem or defect PRIOR to us attempting to install/modify/upgrade/update your system, because any such changes can complicate and worsen the existing problem or defect or require much more time than normally expected to accomplish because the problem or defect hinders or nullifies our ability to make such changes. In fact, we will not do an install/modify/upgrade/update on a system with a substantial known operational problem or defect unless the install/modify/upgrade/update is one designed to detect, determine, reduce, cure or prevent that specific type of problem or defect (e.g. upgrading a printer driver for a printer that's not working right, replacing a bad DVD or CDROM for a better model one, installing an antivirus program, etc ).
COMES TO MY DATA, DO YOU ASSURE STRICT DATA CONFIDENTIALITY?: The
personal, professional and commercial privacy of data is extremely important,
and should always be your major consideration when selecting a computer servicer.
When it comes to your images and data on your system, we maintain strict confidentiality.
Unless you have contracted with us to recover your images and data, we need
your stored images and data to test a software or hardware feature or function,
or we inadvertently run into it trying to ferret out files that may be clogging
your system or otherwise causing it problems, we have no interest whatsoever
in even the names of data files and image files stored on your system folders.
We virtually never have to view an image file or look inside of a data file
to view its contents (e.g. about the only time that is required
is if we have to do a drive sector-by-sector data recovery). And we
will never divulge your data files we may become exposed to unless we are
legally required to do so by a court of competent jurisdiction. During a time
of War, I served our Country in the Army to protect our liberties and freedoms
(I am a Disabled Veteran) - an oath that I personally
take very seriously all my life. We are a small family business. We don't
have a store front. We don't allow clients or visitors near our work. We don't
have people milling around in our shop peering over shoulders, or tampering
with our systems during a break. While you may greatly trust the business
owners now servicing your computer, consider all of the people that typically
go in and out of the work areas of many walk-in computer repair shops with
little attention to either data or hardware security. I've seen computer repair
shops where even strangers off of the street can gain access to the systems
being worked on!
We expect to do a very good job for you so that not only will you come back to us for your future computer needs, but you will also spread the word about how good we are at providing this attentive, effective, private and reasonably priced computer servicing.
YOUR RATES?: Unless otherwise explicitly contracted for to the
contrary, our hourly rates are: (1) $49 per hour for all hardware and software
repairs and modifications, including all Registry and BIOS repairs and changes
and OS installations, if any. (2) $44 per hour for all hardware and software
installations, upgrades, updates, and non-Registry tune-ups and other maintenance,
and for all computer programming, if any. (3) $34 per hour for all manual
writing, conversations with clients, research, for driving to and from the
location of the job site or to pick up parts or software, and all other jobs
not covered by (1) or (2), if any. The minimum fees based on hourly rates
for a job is $100, and our hourly fees are broken down into 15 minute increments.
Refunds only apply to the hourly fees. In addition, we charge a nonrefundable
$50 evaluation fee, plus $2.75 per mile for required travel (if
any), plus the total of all S/H and insurance charges to ship your
items to you (you are responsible for all S/H and insurance
charges incurred, if any, in sending your items to us), plus the cost
of all hardware and software we install on your system that we paid for, plus
all expenses, charges, fees and costs we incur directly or indirectly related
to the collection of any unpaid debt (if any). The total
amount of all outstanding charges must not exceed $250 at any time, and if
it does, we reserve the right to automatically cancel the contract without
liability to us and hold onto your computer until all outstanding charges
are paid and cleared. Furthermore, we reserve the right to change our rates
and other charges at any time that have not been locked into contract, without
prior notice or liability to us. Furthermore, we reserve the right to do or
not do business with anyone we so please within the law without explanation
or liability to us. Furthermore, we reserve the right to terminate any contract
without prior notification, explanation or liability to us due to any serious
unforeseen situation that prevents us from the timely completion of work (e.g.
death, serious injury or illness, "Acts of God"), or if it
appears that any further work by us would cause an unanticipated legal liability
to us, or if the client tells us to stop working on his/her computer system.
Furthermore, we reserve the right to refuse to return any or all of the client's
items, without liability to us, unless and until we have been paid in full
and payment has cleared. Furthermore, in the event of any outstanding amount
owed to us by the client more than 60 days after the owed amount was incurred,
we may, at no liability to us and without prior notification required, dispose
of any or all of the client's items as we see fit as partial or full payment
for the amount owed, and/or to charge a storage fee of 50 cents per pound
per day ($5 minimum per day) for all storage time beyond
the 60 days and up to a period of five years.
HOW CAN I AVAIL MYSELF OF YOUR SERVICES?: Simple. Print out, complete and provide us this Computer Service Contract form below along with your computer system and-or peripheral, and a $50 nonrefundable evaluation fee. We can do our service work at your place, pick up your system from you or you can ship it to us. This contract and evaluation fee are what we need from you to start to service your system, along with your system and relevant software installed on it (we require everything in writing so that there is no misunderstanding as to what you want us to do for you). You can fax us at, (call to schedule), or snail mail this completed and signed contract to us (do not email it to us). Be advised that we service computer systems based on a first come (i.e. who contracts with us first), first serve basis. Please complete all applicable parts (all blank spaces that apply to your situation are to be initialed; use dark ink; attach additional sheets as you need):
RELATED TOPICS: Consumertronics computer services, computer repairs, computer mods (computer modifications), computer rescues, peripheral repairs, peripheral repairs, lost data recovery services (data rescue, data retrievals), computer crashes, system crashes, system failures, fatal errors, blue screen of death (BSOD), blue screens, system lockups, booting problems, reboots, restarts, shut down problems, out of memory, hard drives, disk drives, DVDs, CDROMs, printers, hardware problems, software problems, system infections, viruses, trojan horses, worms, spam, spammers, adware, spyware, rootkits, scams, scammers, adware, spyware, popups, pop ups, networks, LAN, WAN, wifi, print sharing, local area networks, wide area networks, DSL modems, cable modems, routers, hubs, 56K modems, direct dial-up, Internet, net, Online, webpages, websites, Windows 7, Windows Vista, Windows XP Home, Windows XP Professional, WinXP, Windows 2000, Win2000, Windows 98, Windows 98SE, hardware upgrades, software updates, hardware installations, software installations, computer programmings, hackers, website designs
HARDWARE & SPECIAL SERVICES (for
legal educational and/or entertainment purposes only)! Our exciting
books and manuals are described on our Online Catalog webpage: www.consumertronics.net/index2.htm.
Many of these include comprehensive circuit diagrams and functional descriptions.
We designed and built here almost all of these circuits (and many, many more),
and sold them as our Off-the-Shelf Hardware and Special Projects.
We no longer sell functional hardware that we make. We do sell nonfunctional
hardware of what we used to make - mostly electronic
(www.consumertronics.net/oshpast.html) strictly as
salvage: www.consumertronics.net/salvage.html (LIMITED
QUANTITIES REMAINING! - once sold there will be no more! - buy all you need
as soon as possible - before they are all forever gone!), and also strictly
as very realistically-looking models, mockups, replicas and novelties as SPECIAL
NOTE: For salvage and SP hardware, while priced very low compared to the original
functional versions, we provide no guarantees, support, user manuals, schematics,
batteries or refunds (Special Projects also does consulting and research
HARDWARE SALES: We also sell functional hardware which others make as surplus and salvage: For comprehensive list of 10,000s of item types we Sell, Buy and Trade for (including in exchange for our popular books and manuals), see our popular: ABQ-Techzonics - 1,000,000 integrated circuits (ICs) + 1,000,000 other small electronic parts + plus electronic test equipment + many other high-tech electronic and non-electronic Items.
LONE STAR CONSULTING, INC. (7250 N. Mesa, Suite C, PMB 70, El Paso, TX 79912, 915-474-0334, www.lonestarconsultinginc.com) makes customized device types much closer than any other company we know of to the popular and exciting functional device types we used to make and sell as Special Projects and Off-the-Shelf Hardware - plus many other device types - plus extensive invention prototyping and invention consulting services - plus they also sell Historical Diagrams for many controversial device types! Their device types are described at ==> LONE STAR CONSULTING, INC. NOTE: We are not LONE STAR CONSULTING, INC. Neither one owns the other, is a subsidiary of the other, or is responsible for the other. Should you wish to do business with Lone Star Consulting, Inc., please contact them DIRECTLY as you would any other business (as with all purchases one makes, you should check out all available sources for items of interest). Furthermore, Lone Star Consulting, Inc. has an excellent free tutorial on mind control and electronic attacks (if you go to it, please return here): FREE MIND CONTROL /ELECTRONIC ATTACK TUTORIAL. As policy, we never recommend or endorse for or against any other company, product or service - even if you find a link for it on our webpages. (Our privacy and other policies are at: www.consumertronics.net/policies.htm).
OTHER SPECIAL SERVICES: NO AC ADAPTER EQUIPMENT RESCUE: Lost or broken AC Power Adapter to your valuable equipment too hard to replace? We have 100s of AC adapters, and may be able to help: www.consumertronics.net/no-adapter-rescue.htm. INTERNET AUCTION SERVICES: We also offer Net Auction/Sales Services (eBay, Amazon.com, Craigslist, ABQ-Techzonics, etc.) for your stuff that you don't need so much any more but are just too busy to sell yourself: www.consumertronics.net/netauctions.htm. HOME/OFFICE TUTORING SERVICES: We also offer home and office tutoring services (Albuquerque, NM only): www.consumertronics.net/tutorservices.pdf. PROFESSIONAL PERSONAL PROPERTY APPRAISALS: We also offer Professional Property Appraisal Services (non-Real Estate): www.consumertronics.net/ppa/. COMPUTER SERVICING: Need to get your computer or software repaired, installed, modified, upgraded, updated, tuned-up, or lost data retrieved? Computer damaged by or inflicted with viruses, worms, trojan horses, adware/spyware, popups, other malware, and/or spam? Let us computer geeks confidentially service your computer hardware and software needs: www.consumertronics.net/compservice.htm. LEGAL RESEARCH SERVICES: Need/interested in being educated about civil or criminal legal topics important to you? Let us provide you relatively very low cost legal research. John Williams is an experienced lay litigant (District Court + Appeals Court), lecturer of "pro se" law, and a prolific legal researcher, legal author and legal publisher of legal books (we are not licensed attorneys and we don't offer legal advice, legal opinion or legal claims; New Mexico residents only): www.consumertronics.net/legalresearch.htm.
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